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App-based ride-hail and delivery services (For employers)

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App-based ride-hail and delivery services (For employers)

On this page:

  • Overview
  • Summary
  • How you can share your feedback
  • How your contributions make a difference
  • Learn more

Overview

  • What: Legislated changes to the Workers Compensation Act extend coverage to app-based ride-hail and delivery services workers doing work for online platform operators (Amendments came into effect September 3, 2024)
  • Who: Online platform employers
  • Why: To provide impacted employers with an opportunity to engage with WorkSafeBC, learn about our processes, share your unique perspectives, and learn about your occupational health and safety obligations
  • How: Email stakeholderrelations@worksafebc.com with your feedback and questions
  • Key topics: Online platform workers, Delivery services, Ride-hail services, Gig economy, Bill 48

Summary

On June 12, 2024, the B.C. government finalized regulations and announced changes that extend workers’ compensation coverage from WorkSafeBC to app-based ride-hail and delivery services workers. Workers are eligible for workers’ compensation benefits, including wage loss and vocational rehabilitation, for work-related injuries.

The legislation came into effect on September 3, 2024.

Online platform operators will be responsible for:

  • Registering for coverage with WorkSafeBC and paying premiums
  • Meeting health and safety requirements to keep workers safe
  • Reporting injuries and diseases
  • Investigating significant incidents 

How you can share your feedback

Are you an employer impacted by the changes to regulation? We invite you to share your feedback and questions with us by emailing stakeholderrelations@worksafebc.com.

How your contributions make a difference

Your feedback will help us understand the impacts of Bill 48. The changes will have a direct impact on B.C. workplaces. Your input is key to helping WorkSafeBC address the evolving needs of workers and employers to create a safer work environment for all.

Learn more

  • WorkSafeBC coverage for app-based ride-hail and delivery services workers

Read more about the legislative changes here:

  • Fair pay, basic protections coming for gig workers | BC Gov News
  • Gig Workers - Employment Standards - Province of British Columbia (gov.bc.ca)

Learn about WorkSafeBC resources for employers here:

  • For employers - WorkSafeBC
 

 

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Copyright 2025 | Terms of Use