App-based ride-hail and delivery services (For workers)
On this page:
- Overview
- Summary
- How you can share your feedback
- How your contributions make a difference
- Learn more
Overview
- What: Legislated changes to the Workers Compensation Act extend coverage to app-based ride-hail and delivery services workers employed by online platform companies. (Amendments came into effect September 3, 2024)
- Who: Online platform workers
- Why: To provide impacted workers with information on legislative changes and gather feedback and questions
- How: Email stakeholderrelations@worksafebc.com to share your feedback and questions
- Key topics: Online platform workers, Delivery services, Ride-hail services, Gig economy, Bill 48
Summary
On June 12, 2024, the B.C. government finalized regulations and announced changes that extend workers’ compensation coverage from WorkSafeBC to app-based ride-hail and delivery services workers. Workers are eligible for workers’ compensation benefits, including wage loss and vocational rehabilitation, for work-related injuries.
The legislation came into effect on September 3, 2024.
Individuals working for online delivery and ride-hail operators are considered workers by the legislation. Workers have three primary rights:
- The right to refuse unsafe work without penalty
- The right to know about workplace hazards, their impacts, and how they are controlled
- The right to participate in occupational health and safety: by asking questions, belonging to health and safety committees and taking part in investigations or inspections
How you can share your feedback
Are you a worker or worker representative group looking to understand how these changes affect you?
We invite you to share your feedback and questions with us by emailing stakeholderrelations@worksafebc.com.
How your contributions make a difference
Your feedback will help us understand the impacts of Bill 48. The changes will have a direct impact on B.C. workplaces. Your input is key to helping WorkSafeBC address the evolving needs of workers and employers to create a safer work environment for all.
Learn more
Read more about the legislative changes here:
- Fair pay, basic protections coming for gig workers | BC Gov News
- Gig Workers - Employment standards - Province of British Columbia (gov.bc.ca)
Learn about WorkSafeBC resources for workers and drivers here:
